Return Policy

Welcome to our return policy! At [HUMANIYA], we strive to ensure your satisfaction with every purchase. We understand that sometimes items may not meet your expectations or may arrive damaged, and we're here to make the return process as easy and transparent as possible.

 

**Our Commitment to You:**

We offer a generous 7-day return policy, giving you a full week to decide if your purchase is right for you. If for any reason you need to return an item, we're here to assist you every step of the way.

 

**Eligibility for Returns:**

To be eligible for a return, your item must be in its original condition, unused, and in the same packaging as when you received it. Please ensure all tags are intact and include the receipt or proof of purchase with your return request.

 

**How to Initiate a Return:**

Ready to initiate a return? Simply reach out to us at [infohumaniya@gmail.com], and our dedicated team will guide you through the process. Please note that items returned without prior authorization may not be accepted.

 

**Return Process:**

If your return is approved, we'll provide you with a return shipping label and detailed instructions on where to send your package. We're committed to ensuring your return is processed smoothly and efficiently.

 

**Damages and Issues:**

Your satisfaction is our top priority. If you receive a defective, damaged, or incorrect item, please contact us immediately. We'll promptly assess the issue and work to make it right.

 

**Exceptions / Non-Returnable Items:**

While we strive to accommodate all return requests, certain items are non-returnable for hygiene or safety reasons. These include perishable goods, custom products, and personal care items. Additionally, sale items and gift cards are non-returnable. If you have concerns about a specific item, please don't hesitate to contact us [infohumaniya@gmail.com].

 

**Exchanges:**

Need to exchange an item? Simply return the item according to our return policy and place a new order for the desired item. This ensures a swift and seamless exchange process for you.

 

**Refunds:**

Once we receive and inspect your return, we'll notify you of the approval status. If approved, your refund will be automatically processed to your original payment method within 10 business days. Please allow some time for your bank or credit card company to process the refund. If you haven't received your refund after 15 business days, please reach out to us at [infohumaniya@gmail.com].

 

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We hope this enhanced return policy provides clarity and reassurance for our valued customers. If you have any further questions or concerns, please don't hesitate to contact us [infohumaniya@gmail.com]. Your satisfaction is our priority!